Privacy Policy

IndoSphera (hereinafter referred to as “we”) treats the personal data of each client with high responsibility, therefore the privacy policy in our company is one of the first places.

We interact with our customers using the site indosphera.com (hereinafter referred to as the site) and its mobile version, which facilitates the sale and shipment of goods to the final consumer. For more convenient interaction between the parties and guarantees of payment, delivery, we need your personal data.

1. Personal information

What information do we collect:

– Information specified by you in your personal account: nickname, gender, date of birth, profile description, profile (account) photo.

– If you make purchases on our platform, we will need the following information from you: name / surname, delivery address of the goods, mobile phone number, phone number, e-mail.

– Payment information / information for making a purchase: information about the payment method, payment by debit card, payment by credit card, setting details for paying for goods by details and delivery address.

– Information about the history of your orders and purchases.

We also automatically collect information about your actions on the site indosphera.com, namely: goods that have already been purchased, not purchased, but already placed in the shopping cart, viewed products, viewed pages, your preferences and interests in the products displayed on the site.

– Information that is automatically registered on the site using other Internet resources. Single sign-on functionality such as “Facebook Connect” or “Google Sign-in”.

2.Processing of personal data. legal basis. Your rights.

If you reside in the economic area of the European Union, the processing of your data will be based on the provision of your consent to the processing of personal data in accordance with Articles and Regulations on data protection of the EU 2016/679 GDPR. If you want to withdraw your consent to the processing of personal data or delete them altogether, please email us at suport@indosphera.com.

You have the full right to access and correct, as well as the complete deletion of personal information at any time unilaterally.

3. Protection of personal data

We may retain your personal information for as long as you use your account or as long as we provide services to you. We fully protect your personal data, its safety in our information databases. The information is hosted on servers with a high level of protection. All personal information provided by you, credit information (payment information) is protected by SSL / TLS protocols. IndoSphere is hosted on the DreamHost platform. DreamHost.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through DreamHost.com’s data storage, databases, and shared applications. They store your data on secure servers behind a firewall (firewall). All direct payment gateways offered by DreamHost.com and used by our company are PCI-DSS compliant, administered by the PCI Security Standards Board, a collaborative effort between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. The hosting service company is regularly certified by PCI and DSS (Payment Card Industry Data Security Standards). Despite all security measures, we cannot fully guarantee the safety of information in case you disclose it to other persons. We encourage you to set strong passwords. Do not provide your login and password with which you are registered as a user on the site indosphera.com to other persons, this may cause irreparable harm.

4. Sharing personal information with third parties.

Information about the delivery of goods: after your payment for the order, information about you (name and surname), as well as the delivery address, is sent to the supplier of the goods, who will subsequently send and be responsible for non-disclosure of your personal data, as well as disputes regarding delivery of the goods and be responsible for the terms of dispatch and the quality of the goods.

We may disclose personal information where we believe that doing so may protect rights, property, or personal safety.

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5. Changes to the privacy policy.

If our privacy policy changes, changes, updates and additions will be posted in this section.