FAQs

Certainly! Here’s an improved version of the text:

“Shopping on our platform is a breeze with these simple steps:

1. Browse and Choose: Explore our wide selection of products and find the one you love. Filter your search based on color, size, equipment, or variety to discover your perfect match.

2. Add to Cart: Once you’ve found your desired product, click on the “Buy” button, and it will be added to your shopping cart.

3. Proceed to Checkout: Head to your shopping cart to review your chosen items. At the checkout, provide necessary details like your shipping address (including exact address, postal code, house/apartment, or work address), phone number, and email.

4. Convenient Payment: Choose your preferred payment method for a hassle-free transaction.

5. That’s It! Your order is all set and ready to go!

If you encounter any questions or require assistance at any point, our dedicated customer support team is here to help. Enjoy a seamless shopping experience with us!”

In order for you to receive your order, please indicate your exact address, including the postal code.

With us you can pay

– PayPal *through your account)

– Bank card (visa, master card and others)

There is no cash on delivery payment.

If you prefer to make a purchase using Western Union money transfer or MoneyGram, simply follow these additional steps:

1. Choose Payment Method: During the checkout process, select the option for Western Union or MoneyGram as your preferred payment method.

2. Provide Contact Information: Enter your contact details, including your email address, so we can send you the necessary information for the money transfer.

3. Payment Instructions: After placing your order, we will promptly send you our payment details, including recipient information and any specific instructions for the money transfer.

4. Complete the Transfer: Proceed to make the payment through Western Union or MoneyGram using the provided details.

5. Confirm Payment: Once the payment is sent, kindly notify us by replying to the order confirmation email or by contacting our support service at support@indosphera.com. This step is crucial to ensure a swift order processing.

Our support team is available to assist you throughout the payment process or with any other inquiries you may have. Feel free to reach out to support@indosphera.com, and we will be more than happy to help.

Thank you for choosing IndoSphere for your shopping needs! We look forward to providing you with a delightful shopping experience.

First of all, we ask you to check the withdrawal of funds from your account by contacting your bank.

If a write-off has occurred, immediately contact the support service in a way convenient for you (chat on the website or by email: support@indosphera.com).

To resolve this issue, we need the following information:

– card mask (first 6 and last 4 digits of your card – 888888……8888) this will help us track the payment history.

– date, time and amount of withdrawal.

– a screenshot or photo of the withdrawal of funds.